Has your vehicle been in a collision? Did you know you may have the shop of your choice make the repairs.You are not required to use a shop selected by an insurance adjuster or any shop recommended by an insurance company. These shops are called DRP shops or shops that participate in a direct repair program. Many insurance companies direct or steer work to them in exchange for certain discounts which are at the customer’s expense. At these DRP shops the insurance company is the customer, not you.